Our Finished Projects

Dynamic CRM Projects

We have successfully managed various CRM projects, including:

Migration Projects: Seamlessly transitioned client data and processes from Dynamic CRM to Zoho, including data cleansing, mapping, validation, and ensuring minimal disruption to business operations.
Power BI Integration: Implemented Power BI for advanced reporting and data visualization, involving custom report creation, interactive dashboards, real-time data analytics, and integration with existing systems.
Web APIs and Plugin Development: Developed and integrated custom web APIs and plugins to extend CRM functionalities, automate workflows, enhance user experience, and improve system interoperability.
Power Automate and Flows: Designed and deployed automated workflows and integrations using Power Automate, optimizing operational efficiency by reducing manual tasks, error rates, and improving overall process automation.
Power Pages and Canvas Apps: Created and implemented custom Power Pages and Canvas Apps, providing tailored user interfaces and enhancing process efficiency within CRM systems.

Zoho Projects:

Data Importing: Efficiently managed data importing into Zoho CRM, including bulk data migration, data mapping, and ensuring accuracy and consistency during the transition from other systems.
Function Customization: Customized Zoho CRM functions, including setting up automation rules, custom fields, user-defined workflows, and personalized dashboards to fit specific business processes.
Zoho Desk Integration: Integrated Zoho Desk with Zoho CRM for a unified support platform, enabling seamless ticket management, customer interaction tracking, and improving overall support efficiency.
Advanced Reporting and Analytics: Developed custom reports and analytics within Zoho CRM to provide insights into business performance, sales trends, and customer behavior.
Module and Layout Configuration: Set up and customized Zoho CRM modules, layouts, desks, and forms from scratch, including designing custom views, configuring sales pipelines, and creating tailored workflows.
Comprehensive Training and Support: Provided in-depth training for end-users, including workshops and user guides, to ensure effective use of Zoho CRM and Desk. Offered ongoing support and consultation to address any system-related issues.

Hiring Solutions

Our innovative hiring solutions have included:

Rapid Hiring Techniques: Implemented advanced recruitment strategies such as AI-driven candidate sourcing, automated job postings, and streamlined interview scheduling to accelerate the hiring process.
Technology-Driven Screening: Applied advanced screening technologies including pre-employment assessments, psychometric tests, and automated resume parsing to evaluate and shortlist candidates efficiently.
Recruitment Analytics: Utilized data analytics to monitor and optimize recruitment metrics, track the effectiveness of hiring campaigns, and refine sourcing strategies for improved hiring outcomes.
Candidate Experience Improvement: Focused on enhancing the candidate experience through personalized communication, timely feedback, and efficient application processes.

Customer Support

Our customer support services encompass a wide range of Customer Support solutions:

Multichannel Support: Provided support across various channels, including phone, email, chat, and social media, ensuring a seamless customer experience and timely resolution of queries.
24/7 Customer Service: Offered round-the-clock customer service to address client needs and issues at any time, enhancing customer satisfaction and loyalty.
Custom Support Solutions: Developed tailored support solutions to meet specific client requirements, including customized ticketing systems, escalation processes, and reporting tools.
Call support Services: Managed inbound and outbound call center operations, including customer service, technical support, and telemarketing, to improve client engagement and operational efficiency.
Quality Assurance and Monitoring: Implemented rigorous quality assurance practices and monitoring systems to ensure high standards of service delivery and continuous improvement.
Training and Development: Provided comprehensive training programs for support staff to enhance their skills in customer interaction, problem-solving, and service delivery.
Customer Feedback Systems: Established feedback mechanisms to capture customer input and insights, enabling ongoing improvements in service quality and responsiveness.

Undergoing Projects

Stafats

Project Overview:

Stafats is an innovative solution designed to streamline and enhance the recruitment and talent management process. This project aims to create a comprehensive platform that integrates various hiring tools and technologies, providing a unified system for managing job postings, candidate applications, and recruitment workflows.
Key Features:
Advanced Applicant Tracking System (ATS): Facilitates efficient tracking and management of candidate applications, streamlining the hiring process from job posting to onboarding.
AI-Driven Screening Tools: Utilizes artificial intelligence to automate the initial screening of resumes, improving the accuracy and speed of candidate selection.
Customizable Recruitment Modules: Offers flexibility to tailor recruitment workflows, job descriptions, and evaluation criteria to meet specific organizational needs.
Integrated Communication Channels: Provides seamless communication tools for interacting with candidates and team members, including email integration, chat features, and interview scheduling.
Data Analytics and Reporting: Includes advanced analytics and reporting features to track recruitment metrics, analyze hiring trends, and make data-driven decisions.
Current Status: The Stafats project is currently in the development phase, with key features being implemented and tested. We are focused on ensuring that the platform meets the highest standards of functionality and user experience.
Expected Outcomes: Upon completion, Stafats will offer a robust, efficient, and user-friendly recruitment solution, helping organizations optimize their hiring processes, reduce time-to-hire, and enhance the overall recruitment experience.

Emergency Rescue

Project Overview: The Rape Prevention Project is an innovative initiative focused on enhancing personal safety and preventing sexual violence. The project's primary goal is to develop a small, discreet chip equipped with GPS and an alert system to provide immediate assistance in dangerous situations.
Key Features: GPS Tracking: Integrates a GPS system to provide real-time location tracking, ensuring that users' whereabouts can be monitored for their safety.
Emergency Alert System: Includes an alert feature that allows users to send distress signals to predefined contacts or emergency services with the push of a button.
Compact Design: The chip is designed to be small and unobtrusive, allowing it to be easily carried or worn discreetly.
User-Friendly Interface: Features a simple and intuitive interface to ensure that users can activate the alert system quickly and effectively in emergency situations.
Data Security: Ensures the protection of user data and location information through secure encryption and privacy measures.
Current Status: The Rape Prevention Project is in the prototype development phase, with initial designs being tested and refined. We are focused on optimizing the chip’s functionality and ensuring its reliability in real-world scenarios.
Expected Outcomes: The project aims to provide individuals with a vital tool for personal safety, offering peace of mind and immediate assistance in threatening situations. By leveraging technology to enhance security, we hope to contribute to the broader effort to prevent sexual violence and protect vulnerable individuals.